UJA Federation of New York: Operations Manager, Fund for Jewish Education

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Description

The Operations Manager, Fund for Jewish Education Benefits Program, for the Planning Division is part of the Operations and Grants Management team responsible for the financial and management processes and systems that support strategic planning and grant making at UJA-Federation of New York.  This team works to ensure efficiency, streamlining, and standardization across the division and, where applicable, across the organization, and liaises with the Accounting, Impact Performance and Assessment, Information Technology Services, and Legal departments to do so.

While each team member is assigned primary responsibilities, all are expected to do their work with the primary responsibilities of the team in mind, and an understanding of how all of the pieces make up the whole.  

Primary Responsibilities of the Operations and Grants Management team

  • Budget management for planning division, planning departments, and special and venture funds

  • Budget oversight of the Israel Office

  • Development of Appropriations process and templates

  • Management of the Fund for Jewish Education Benefits Program

  • Development, streamlining, and standardization of grants and contract management processes

  • Monitoring and facilitation of divisional technology needs

  • Continued development, management, and ongoing supervision of grants management system (internal database), UJANet (web-based grants management portal), and Customer Relationship Management (CRM) systems

  • Development, oversight, and implementation of organizational and grant-related data collection, analysis, and reporting tools (in collaboration with IPAD)

  • Training and skill building for grantmaking professionals related to systems and operations

  • Training and skill building for UJA grant recipients

Primary Responsibilities of Operations Manager, Fund for Jewish Education Benefits Program

The Fund for Jewish Education (FJE) was founded in 1978 and has provided an unprecedented level of support to educational institutions of New York’s Jewish community, distributing more than $150 million to advance Jewish education in the New York area through its signature Educator Benefits program. The FJE Educator Benefits program reaches more than 6,500 educators in over 200 schools. The Operations Manager, Fund for Jewish Education Benefits Program will be responsible for:

  • Oversight and management of systems and processes for enrollment, data collection, and claims processing

  • Being an expert regarding knowledge of employer-provided benefits in order to ensure that the program is current and up to date with best practice in the benefits landscape, specifically around employer-provided medical insurance, pension plans, and life insurance

  • Ongoing training and communication with FJE day schools and yeshivot around systems and processes

  • Oversight of the FJE inbox, responsible for fielding questions from UJA staff as well as FJE day schools and yeshivot around systems and processes

  • Identifying opportunities for improved efficiency

  • Special projects, as needed

 Education and Experience

  • Bachelor’s degree required

  • Minimum of five years of related experience

  • Familiarity with, and experience in, day school field

  • Familiarity with employer-provided benefits programs, especially medical insurance

  • Understanding and sensitivity of working with diverse Jewish populations in NY

  • Outstanding computer skills, proficiency in Microsoft Office, including advanced spreadsheet (power query) and database familiarity (MySQL)

Competencies

  • Demonstrated ability to handle multiple priorities at the same time and maintain strong attention to detail

  • Outstanding organizational, verbal and written skills

  • Strong analytical skills and ability to identify and conceptualize trends and emerging issues

  • Ability to start and persist with specific courses of action while exhibiting high motivation and a sense of urgency

  • Can grasp important information in oral communications by actively listening, summarizing what has been said, and asking questions to clarify ambiguities

  • Can communicate with others in a warm and helpful manner while simultaneously building credibility and rapport

  • Ability to respond to requests for assistance in a timely and thorough manner

  • Team-orientation and ability to work well with others

  • Self-starter able to work independently

Qualifications

Education

Required

Bachelors or better.

Experience

Preferred

5 years: Related experience

Lynn Grossman